Zyte Support Center

Note: Portia is no longer available for new users. It has been disabled for all the new organisations from August 20, 2018 onward. Here is a diagram tha...

Scrapy Cloud jobs run in containers. These containers can be of different sizes defined by Scrapy Cloud units. A Scrapy Cloud provides: 1 GB of RAM 2.5G...

When you subscribe to Zyte, 1 Scrapy Cloud unit is given for free. This free unit has features such as data retention for 7 days and a run time limit for jo...

Yes, you can. To do that, you have to enable Scrapy's HTTP cache extension by setting HTTPCACHE_ENABLED to True in your project settings. The...

Scenario: You have e.g. a MongoDB server that you would like your spiders to write to, and you would like to open access to that server only from Scrapy Clo...

Scrapy Cloud is only offered as a hosted service. If you're interested in hosting your own version of Scrapy Cloud, get in touch and let us know.

Here are a few things that work differently on Scrapy Cloud, compared to a default Scrapy configuration:  AutoThrottle extension is enabled, to crawl webs...

A common issue is not to receive your activation link when you subscribe to a new account in Zyte or when you forgot your password and trying to send  re-ac...

Zyte will support eggs within the Zyte Dashboard through the end of 2016. After that, project dependencies outside of the Scrapy Cloud stack must be managed...

Here at Zyte we are big fans of Heroku. When people ask what Scrapy Cloud is about we sometimes tell people that "it's like Heroku, but for web cra...