New account does not work

Posted over 6 years ago by paulwangle

Post a topic

Answered

paulwangle

Sorry, I can't find any support contact details.

I've set up a new account. Simple curl request doesn't return any data using the format and API key and different targets as per KB article.

Who can help?

0 Votes

nestor posted over 6 years ago Admin Best Answer

Seems like you were using the Scrapinghub API found on the Account settings instead of the Crawlera API.

0 Votes

3 Comments

nestor posted over 6 years ago Admin Answer

Seems like you were using the Scrapinghub API found on the Account settings instead of the Crawlera API.

0 Votes

paulwangle posted over 6 years ago

No firewall, still returning nothing. I've created a ticket, please respond

0 Votes

thriveni posted over 6 years ago Admin

Sorry to know that its not easy enough to contact Support.

The Crawlera account takes upto 5 minutes to get fully provisioned. I have tested the API key and its working fine. I would request you to check if any firewalls are set and blocking Crawlera.

You can contact us through Scrapinghub Dashboard > Help > Contact Support

Regards,

Thriveni

0 Votes