Billing FAQ

How do I provide my credit card / PayPal information?
To provide your credit card/PayPal information, go to your organization page in Zyte Dashboard, then access the Settings from the left panel and open the Su...
Thu, 11 Feb, 2021 at 2:01 PM
How to edit/modify Billing address?
To provide your billing address, go to your organization page in Zyte Dashboard, then access the Settings from the left panel and open the Subscriptions. On...
Thu, 11 Feb, 2021 at 11:48 AM
Why do I get an error when adding an American Express card?
Please make sure you are entering a 4-digit CVV code (for reference: https://www.cvvnumber.com/).
Wed, 3 Feb, 2021 at 11:10 AM
Why have I been charged more than listed price for a plan?
For users based out of Europe, VAT is applied to invoices if VAT number is not provided. This results in an increase than listed price. If VAT number is pr...
Wed, 3 Feb, 2021 at 11:10 AM
Can I put my account on hold and pause the subscription?
If you would like to suspend your services, you may do so using your billing page, inside your organization's dashboard. Cancelling subscriptions won&#...
Wed, 3 Feb, 2021 at 11:10 AM