Trying to use the API today, and it says my account is suspended.
Logging in, the only option I have is to "Try free with $5 credit", and the money I have in my account appears to be gone. I am unable to contact technical support because I guess I don't have a subscription anymore, and clicking on the trial link does nothing. (it just re-opens the page I am already on)
It also appears that my API key changed, like I am in a completely different account now, although it still remembers my billing history and name.
Hmmm... and now the Zyte API isn't an option under tech support topics either, so I guess I'll file it under a random category.
Eric Linn
Trying to use the API today, and it says my account is suspended.
Logging in, the only option I have is to "Try free with $5 credit", and the money I have in my account appears to be gone. I am unable to contact technical support because I guess I don't have a subscription anymore, and clicking on the trial link does nothing. (it just re-opens the page I am already on)
It also appears that my API key changed, like I am in a completely different account now, although it still remembers my billing history and name.
Hmmm... and now the Zyte API isn't an option under tech support topics either, so I guess I'll file it under a random category.
What is going on here?