Hi, Our account is suspended due to our card being cancelled so I can't access the customer support. Can you please create a ticket.
When I try to update the credit card details, I get a message saying a verification message has been sent to a phone number ending **123. This is not one of our phone numbers, and I can't see anywhere in the profiles to check what phone numbers are entered. Please contact me to help update the payment so our account can be reactivated. Thanks
Best Answer
t
thriveni
said
almost 2 years ago
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
1 Comment
thriveni
said
almost 2 years ago
Answer
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Karen Eppel
Hi, Our account is suspended due to our card being cancelled so I can't access the customer support. Can you please create a ticket.
When I try to update the credit card details, I get a message saying a verification message has been sent to a phone number ending **123. This is not one of our phone numbers, and I can't see anywhere in the profiles to check what phone numbers are entered. Please contact me to help update the payment so our account can be reactivated. Thanks
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
thriveni
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
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