Hi, Our account is suspended due to our card being cancelled so I can't access the customer support. Can you please create a ticket.
When I try to update the credit card details, I get a message saying a verification message has been sent to a phone number ending **123. This is not one of our phone numbers, and I can't see anywhere in the profiles to check what phone numbers are entered. Please contact me to help update the payment so our account can be reactivated. Thanks
0 Votes
thriveni posted
over 2 years ago
AdminBest Answer
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
0 Votes
1 Comments
thriveniposted
over 2 years ago
AdminAnswer
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Hi, Our account is suspended due to our card being cancelled so I can't access the customer support. Can you please create a ticket.
When I try to update the credit card details, I get a message saying a verification message has been sent to a phone number ending **123. This is not one of our phone numbers, and I can't see anywhere in the profiles to check what phone numbers are entered. Please contact me to help update the payment so our account can be reactivated. Thanks
0 Votes
thriveni posted over 2 years ago Admin Best Answer
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
0 Votes
1 Comments
thriveni posted over 2 years ago Admin Answer
Hello,
I have converted this topic to a ticket, and I would be assisting you through the ticket.
Thanks!
0 Votes
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