Start a new topic

I am a new user. Constant authentication issues.

Hi, I just subscribed for a Zyte 14 day trial. I have 2 issues:


1. I am using the instructions here to setup zyte proxy manager with scrapy https://support.zyte.com/support/solutions/articles/22000188399-using-zyte-smart-proxy-manager-with-scrapy


I have install the package, followed the instructions, obtained my API key, but every time I run my spider I get:

"WARNING 2021-09-26 12:57:50: Retrying a Zyte Smart Proxy Manager request due to an authentication issue"


I've tried resetting the API key 3 times now, but still keep getting the same problem.


What can I do?


Not a great first user experience...


2. I don't understand why the Zyte dashboard keep displaying the following when I have already subscribed. Immediately after paying I saw the dashboard below and was very confused.


image



Thank you for your help.


Ivan

Login to post a comment