Learn all about the latest trends and best practices in data extraction - Join us at Extract SummitGet tickets
Start a new topic

How can we retry payment?

 

How can we retry payment?


1 person has this question

 new payment card is not linked

 

image

Hi Roman, 


I have sent a link for you to add the payment method. Please let us know once you've added the new payment method, so we can retry collecting the funds on your card. 


Thank you,

Adriana

 
Hi Adriana,


I have  added the new payment method.


Thank you,

Roman


but I cannot add a new backup payment card. Message Error: An error occurred while processing your request.


Hi Roman, I believe this was addressed through the support ticket that I created from this forum post - is that correct? Can we mark this post as answered?


Thanks,

Adriana

Receiving an error while making the payment. Kindly refer to the attachment. Need support ASAP

image


Login to post a comment