I have sent a link for you to add the payment method. Please let us know once you've added the new payment method, so we can retry collecting the funds on your card.
Thank you,
Adriana
0 Votes
R
Roman Yakovishenposted
over 4 years ago
Hi Adriana,
I have added the new payment method.
Thank you,
Roman
0 Votes
R
Roman Yakovishenposted
over 4 years ago
but I cannot add a new backup payment card. Message Error: An error occurred while processing your request.
0 Votes
Adriana Anghelposted
over 4 years ago
Admin
Hi Roman, I believe this was addressed through the support ticket that I created from this forum post - is that correct? Can we mark this post as answered?
Thanks,
Adriana
0 Votes
I
IT Supportposted
over 3 years ago
Receiving an error while making the payment. Kindly refer to the attachment. Need support ASAP
How can we retry payment?
1 Votes
7 Comments
Roman Yakovishen posted over 4 years ago
new payment card is not linked
0 Votes
Roman Yakovishen posted over 4 years ago
0 Votes
Adriana Anghel posted over 4 years ago Admin
Hi Roman,
I have sent a link for you to add the payment method. Please let us know once you've added the new payment method, so we can retry collecting the funds on your card.
Thank you,
Adriana
0 Votes
Roman Yakovishen posted over 4 years ago
Hi Adriana,
I have added the new payment method.
Thank you,
Roman
0 Votes
Roman Yakovishen posted over 4 years ago
but I cannot add a new backup payment card. Message Error: An error occurred while processing your request.
0 Votes
Adriana Anghel posted over 4 years ago Admin
Hi Roman, I believe this was addressed through the support ticket that I created from this forum post - is that correct? Can we mark this post as answered?
Thanks,
Adriana
0 Votes
IT Support posted over 3 years ago
Receiving an error while making the payment. Kindly refer to the attachment. Need support ASAP
0 Votes
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