You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
J
Joseph Bell
said
almost 3 years ago
Hi,
Thank you for your response. I am not sure about the Project/ Org - as far as I was aware we owned everything...
The link does not work for me... I cannot even login to the dashboard to raise a ticket.
Do you work for Zyte?
Best,
J
J
Joseph Bell
said
almost 3 years ago
OK I am now in the dashboard, but the scraping tools I had are no longer there.... Having paid for these to be developed I would like to find out how to retrieve them!!!
thriveni
said
almost 3 years ago
Please provide me further details on the scraping tools that you do not see.
J
Joseph Bell
said
almost 3 years ago
I had several scrape tool for different website targets - I cannot really tell you much more than that.
thriveni
said
almost 3 years ago
Hello,
I have created a Suppor ticket regarding this issue so that you can share more details and will not be visible to others.
Joseph Bell
I logged into scraping hub last week and everything was there.... Now I cannot even login to Zyte - please see screenshot.
Hello,
This is a known issue when you are a member of Project but not of that Org. I see that you have access to another Orgs under your profile.
Can you please try to open https://app.zyte.com/o/244926 and let me know if you are able to login.
You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
- Oldest First
- Popular
- Newest First
Sorted by Oldest Firstthriveni
Hello,
This is a known issue when you are a member of Project but not of that Org. I see that you have access to another Orgs under your profile.
Can you please try to open https://app.zyte.com/o/244926 and let me know if you are able to login.
You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
Joseph Bell
Hi,
Thank you for your response. I am not sure about the Project/ Org - as far as I was aware we owned everything...
The link does not work for me... I cannot even login to the dashboard to raise a ticket.
Do you work for Zyte?
Best,
J
Joseph Bell
OK I am now in the dashboard, but the scraping tools I had are no longer there.... Having paid for these to be developed I would like to find out how to retrieve them!!!
thriveni
Please provide me further details on the scraping tools that you do not see.
Joseph Bell
I had several scrape tool for different website targets - I cannot really tell you much more than that.
thriveni
Hello,
I have created a Suppor ticket regarding this issue so that you can share more details and will not be visible to others.
Joseph Bell
Thank you, Sir.
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