You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
0 Votes
7 Comments
Sorted by
J
Joseph Bellposted
over 3 years ago
Thank you, Sir.
0 Votes
thriveniposted
over 3 years ago
Admin
Hello,
I have created a Suppor ticket regarding this issue so that you can share more details and will not be visible to others.
0 Votes
J
Joseph Bellposted
over 3 years ago
I had several scrape tool for different website targets - I cannot really tell you much more than that.
0 Votes
thriveniposted
over 3 years ago
Admin
Please provide me further details on the scraping tools that you do not see.
0 Votes
J
Joseph Bellposted
over 3 years ago
OK I am now in the dashboard, but the scraping tools I had are no longer there.... Having paid for these to be developed I would like to find out how to retrieve them!!!
0 Votes
J
Joseph Bellposted
over 3 years ago
Hi,
Thank you for your response. I am not sure about the Project/ Org - as far as I was aware we owned everything...
The link does not work for me... I cannot even login to the dashboard to raise a ticket.
Do you work for Zyte?
Best,
J
0 Votes
thriveniposted
over 3 years ago
AdminAnswer
Hello,
This is a known issue when you are a member of Project but not of that Org. I see that you have access to another Orgs under your profile.
I logged into scraping hub last week and everything was there.... Now I cannot even login to Zyte - please see screenshot.
Attachments (1)
Screenshot 2....png
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0 Votes
thriveni posted over 3 years ago Admin Best Answer
Hello,
This is a known issue when you are a member of Project but not of that Org. I see that you have access to another Orgs under your profile.
Can you please try to open https://app.zyte.com/o/244926 and let me know if you are able to login.
You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
0 Votes
7 Comments
Joseph Bell posted over 3 years ago
Thank you, Sir.
0 Votes
thriveni posted over 3 years ago Admin
Hello,
I have created a Suppor ticket regarding this issue so that you can share more details and will not be visible to others.
0 Votes
Joseph Bell posted over 3 years ago
I had several scrape tool for different website targets - I cannot really tell you much more than that.
0 Votes
thriveni posted over 3 years ago Admin
Please provide me further details on the scraping tools that you do not see.
0 Votes
Joseph Bell posted over 3 years ago
OK I am now in the dashboard, but the scraping tools I had are no longer there.... Having paid for these to be developed I would like to find out how to retrieve them!!!
0 Votes
Joseph Bell posted over 3 years ago
Hi,
Thank you for your response. I am not sure about the Project/ Org - as far as I was aware we owned everything...
The link does not work for me... I cannot even login to the dashboard to raise a ticket.
Do you work for Zyte?
Best,
J
0 Votes
thriveni posted over 3 years ago Admin Answer
Hello,
This is a known issue when you are a member of Project but not of that Org. I see that you have access to another Orgs under your profile.
Can you please try to open https://app.zyte.com/o/244926 and let me know if you are able to login.
You can bookmark this Org or ask the admin of the Org to add you as member to this Org.
Regards,
Thriveni
0 Votes
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