Cannot Reactivate account after paying a new subscription
F
Facundo Martínez
started a topic
about 3 years ago
Hi,
I've payed a new subscription for my account after a few months of inactivity, but I cannot reactivate it. It is still suspended and I'm not able to provision a new Crawlera account. Also, I cannot reach Support, even after the payment has been made.
Would you mind checking this ASAP? I really need the service up and running before the weekend.
Facundo Martínez
Hi,
I've payed a new subscription for my account after a few months of inactivity, but I cannot reactivate it. It is still suspended and I'm not able to provision a new Crawlera account. Also, I cannot reach Support, even after the payment has been made.
Would you mind checking this ASAP? I really need the service up and running before the weekend.
Thanks.
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