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Discussions Zyte Smart Proxy Manager (formerly Crawlera) Technical Help
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Refund request

Dear Sir or Madam,


I started a trial with Crawlera as I had a big project in minde. Then I forgot about it because the project was postponed until next year for various reasons. 


The problem is, without any notice prior to charging me at the end of the trial like any other company do, I saw the charge made on my account.

 

Now I haven't used the service at all since I signed up for the trial and I kindly ask you for a refund.

 

Thank you for your understanding

Best Answer

Hello Houzayfa,


Your request for refund has been sent to our billing team and we are waiting for their reply. I will email you as soon as I hear back from them.

Thanks for your patience.


1 Comment
Answer

Hello Houzayfa,


Your request for refund has been sent to our billing team and we are waiting for their reply. I will email you as soon as I hear back from them.

Thanks for your patience.


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