I haven't reached my limit of allowed requests and my account has been disabled? please answer ASAP.
1 Votes
thriveni posted
about 4 years ago
AdminBest Answer
hi cangcappo,
Sorry for the inconvenience caused due to the outage.
Platform team had activated the plans that were accidentally suspended yesterday. I have confirmed that your account is active now.
0 Votes
5 Comments
Sorted by
thriveniposted
over 3 years ago
Admin
Hello Dinh Vuong,
The account renews at the same time as the 1st subscription was made like for your account its 6th of every month at around 22.50UTC.
I have reviewed your account and its renewed and active.
Regards,
Thriveni
0 Votes
d
dinh vuongposted
over 3 years ago
My account still suspended now although today is next billing cycle date?Please advise and reactivate
0 Votes
thriveniposted
about 4 years ago
AdminAnswer
hi cangcappo,
Sorry for the inconvenience caused due to the outage.
Platform team had activated the plans that were accidentally suspended yesterday. I have confirmed that your account is active now.
0 Votes
C
Canggih Puspo Wibowoposted
about 4 years ago
I got similar issue. My plan is also suspended. I can't do anything about it. Please help. It affects the system I developed.
0 Votes
D
Daxposted
over 4 years ago
There's been a service outage. The status page says that a fix has been implemented, but my plan is still suspended. I can't open a support ticket because of that, which is frustrating.
I haven't reached my limit of allowed requests and my account has been disabled? please answer ASAP.
1 Votes
thriveni posted about 4 years ago Admin Best Answer
hi cangcappo,
Sorry for the inconvenience caused due to the outage.
Platform team had activated the plans that were accidentally suspended yesterday. I have confirmed that your account is active now.
0 Votes
5 Comments
thriveni posted over 3 years ago Admin
Hello Dinh Vuong,
The account renews at the same time as the 1st subscription was made like for your account its 6th of every month at around 22.50UTC.
I have reviewed your account and its renewed and active.
Regards,
Thriveni
0 Votes
dinh vuong posted over 3 years ago
My account still suspended now although today is next billing cycle date?Please advise and reactivate
0 Votes
thriveni posted about 4 years ago Admin Answer
hi cangcappo,
Sorry for the inconvenience caused due to the outage.
Platform team had activated the plans that were accidentally suspended yesterday. I have confirmed that your account is active now.
0 Votes
Canggih Puspo Wibowo posted about 4 years ago
I got similar issue. My plan is also suspended. I can't do anything about it. Please help. It affects the system I developed.
0 Votes
Dax posted over 4 years ago
There's been a service outage. The status page says that a fix has been implemented, but my plan is still suspended. I can't open a support ticket because of that, which is frustrating.
0 Votes
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