Adriana Anghel posted
almost 5 years ago
AdminBest Answer
Hello, we have collected payment for the unpaid March invoice and also reactivated the subscription, which generated a new invoice for the new billing period (the billing date was also changed from the 7th to the 30th due to this). Please let us know if this is what you wanted to achieve or if there is anything else you need help with.
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datamindposted
almost 5 years ago
Thanks!!!
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Adriana Anghelposted
almost 5 years ago
Admin
Hi, thanks for clarifying and apologies for the misunderstanding. I have cancelled the subscription and refunded the $500.
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d
datamindposted
almost 5 years ago
Adriana, hi.
We planned pay unpaid bill, but we not planned use service right now.
Please cancel subscription and rollback last transaction on 500$, it is possible?
0 Votes
Adriana Anghelposted
almost 5 years ago
AdminAnswer
Hello, we have collected payment for the unpaid March invoice and also reactivated the subscription, which generated a new invoice for the new billing period (the billing date was also changed from the 7th to the 30th due to this). Please let us know if this is what you wanted to achieve or if there is anything else you need help with.
Hello
We have a unpaid bill and we can`t find how can be possible make retry
Monthly subscription
Crawlera C200
Billing period: Mar 7 - Apr 7, 2020
2020-03-07 11:28 UTC
$500.00
NOT PAID
Account Datamind
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Adriana Anghel posted almost 5 years ago Admin Best Answer
Hello, we have collected payment for the unpaid March invoice and also reactivated the subscription, which generated a new invoice for the new billing period (the billing date was also changed from the 7th to the 30th due to this). Please let us know if this is what you wanted to achieve or if there is anything else you need help with.
0 Votes
4 Comments
datamind posted almost 5 years ago
Thanks!!!
0 Votes
Adriana Anghel posted almost 5 years ago Admin
Hi, thanks for clarifying and apologies for the misunderstanding. I have cancelled the subscription and refunded the $500.
0 Votes
datamind posted almost 5 years ago
Adriana, hi.
We planned pay unpaid bill, but we not planned use service right now.
Please cancel subscription and rollback last transaction on 500$, it is possible?
0 Votes
Adriana Anghel posted almost 5 years ago Admin Answer
Hello, we have collected payment for the unpaid March invoice and also reactivated the subscription, which generated a new invoice for the new billing period (the billing date was also changed from the 7th to the 30th due to this). Please let us know if this is what you wanted to achieve or if there is anything else you need help with.
0 Votes
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