I always get 'Sorry, can't find that page' whenever I login to the scrapinghub app. Clicking 'Okay, take me home' results in the same page. I've had the same thing yesterday but clicking 'Okay, take me home' then did return me to my dashboard, but now again it does nothing. Also using a different browser / incognito has no difference. If I could I would make a ticket about this, but I can't access the page :).
Any help is greatly appreciated!
0 Votes
thriveni posted
almost 5 years ago
AdminBest Answer
Hello,
This is a known issue for cases when Users are members to Organization with no projects. I have checked your accounts and the MEESK Organization does not have any Projects. Latest it would have been case that you had navigated to MEESK Organization which is creating issue. We are working on fixing the issue.
Till that time, the workaround is to 1. Create project in the MEESK Organization. 2. To bookmark the other organization link https://app.scrapinghub.com/o/317401 so that you open that Organization always.
Please let us know if you still face the issue.
Regards,
Thriveni
0 Votes
2 Comments
Sorted by
r
relayplayposted
about 4 years ago
Hi I can longer access my organization account for Relay Play. Can you help me regain access?
0 Votes
thriveniposted
almost 5 years ago
AdminAnswer
Hello,
This is a known issue for cases when Users are members to Organization with no projects. I have checked your accounts and the MEESK Organization does not have any Projects. Latest it would have been case that you had navigated to MEESK Organization which is creating issue. We are working on fixing the issue.
Till that time, the workaround is to 1. Create project in the MEESK Organization. 2. To bookmark the other organization link https://app.scrapinghub.com/o/317401 so that you open that Organization always.
I always get 'Sorry, can't find that page' whenever I login to the scrapinghub app. Clicking 'Okay, take me home' results in the same page. I've had the same thing yesterday but clicking 'Okay, take me home' then did return me to my dashboard, but now again it does nothing. Also using a different browser / incognito has no difference. If I could I would make a ticket about this, but I can't access the page :).
Any help is greatly appreciated!
0 Votes
thriveni posted almost 5 years ago Admin Best Answer
Hello,
This is a known issue for cases when Users are members to Organization with no projects. I have checked your accounts and the MEESK Organization does not have any Projects. Latest it would have been case that you had navigated to MEESK Organization which is creating issue. We are working on fixing the issue.
Till that time, the workaround is to 1. Create project in the MEESK Organization. 2. To bookmark the other organization link https://app.scrapinghub.com/o/317401 so that you open that Organization always.
Please let us know if you still face the issue.
Regards,
Thriveni
0 Votes
2 Comments
relayplay posted about 4 years ago
Hi I can longer access my organization account for Relay Play. Can you help me regain access?
0 Votes
thriveni posted almost 5 years ago Admin Answer
Hello,
This is a known issue for cases when Users are members to Organization with no projects. I have checked your accounts and the MEESK Organization does not have any Projects. Latest it would have been case that you had navigated to MEESK Organization which is creating issue. We are working on fixing the issue.
Till that time, the workaround is to 1. Create project in the MEESK Organization. 2. To bookmark the other organization link https://app.scrapinghub.com/o/317401 so that you open that Organization always.
Please let us know if you still face the issue.
Regards,
Thriveni
0 Votes
Login to post a comment