videocamWeb Data Extraction Summit - September 30th, 2021.
Join some of the greatest minds in web scraping to educate, inspire, and innovate.
Register for free!
Start a new topic
Answered

ALL job data disappeared!!!!!!

All of the completed jobs for my spider have disappeared. Also, recent activity just spins and never comes back.


Best Answer

Hello, apologies for the inconvenience, we had an incident related to this, which has since been resolved. 


Job data in dashboard unavailable

Resolved - This incident has been resolved.
Feb 23, 07:54 UTC

Monitoring - We are currently monitoring an issue in the dashboard were the jobs were not loading.
You might have seen the message "An error occurred while loading jobs. Try refreshing the page" when viewing your job dashboard. The issue started around 17:30 UTC and we released a fix around 21:20 UTC.


You can subscribe to status updates related to our services here:  https://status.scrapinghub.com/


Answer

Hello, apologies for the inconvenience, we had an incident related to this, which has since been resolved. 


Job data in dashboard unavailable

Resolved - This incident has been resolved.
Feb 23, 07:54 UTC

Monitoring - We are currently monitoring an issue in the dashboard were the jobs were not loading.
You might have seen the message "An error occurred while loading jobs. Try refreshing the page" when viewing your job dashboard. The issue started around 17:30 UTC and we released a fix around 21:20 UTC.


You can subscribe to status updates related to our services here:  https://status.scrapinghub.com/

I actually noticed problems from the scrapinghub API. I was getting server unavailable which caused me to look at dashboard. I believe the problem was more than just the dashboard. 


Login to post a comment