Refund request

Posted almost 5 years ago by Eyal Shapira

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Eyal Shapira

Hi Scraping Hub Team,

We've put in our credit card on 22 October while thinking of using the service.

I thought I canceled it a while ago by pressing Cancel Subscription before the trial ended. It turns out the subscription wasn't canceled as there's a need to press Update Subscriptions in the a button at the bottom of the screen (UI is very confusing here)

We didn't use the service at all

Please refund us.

Thanks,

Eyal

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Adriana Anghel posted almost 5 years ago Admin Best Answer

Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.

We hope to see you back soon.

Best regards,

Adriana

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Adriana Anghel posted almost 5 years ago Admin Answer

Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.

We hope to see you back soon.

Best regards,

Adriana

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