We've put in our credit card on 22 October while thinking of using the service.
I thought I canceled it a while ago by pressing Cancel Subscription before the trial ended. It turns out the subscription wasn't canceled as there's a need to press Update Subscriptions in the a button at the bottom of the screen (UI is very confusing here)
We didn't use the service at all
Please refund us.
Thanks,
Eyal
Best Answer
A
Adriana Anghel
said
over 4 years ago
Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.
We hope to see you back soon.
Best regards,
Adriana
1 Comment
Adriana Anghel
said
over 4 years ago
Answer
Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.
Eyal Shapira
Hi Scraping Hub Team,
We've put in our credit card on 22 October while thinking of using the service.
I thought I canceled it a while ago by pressing Cancel Subscription before the trial ended. It turns out the subscription wasn't canceled as there's a need to press Update Subscriptions in the a button at the bottom of the screen (UI is very confusing here)
We didn't use the service at all
Please refund us.
Thanks,
Eyal
Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.
We hope to see you back soon.
Best regards,
Adriana
Adriana Anghel
Hi Eyal, we have processed the refund for you - it should reach your account in a few days, depending on your bank.
We hope to see you back soon.
Best regards,
Adriana
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