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Discussions Zyte Smart Proxy Manager (formerly Crawlera) Technical Help
Answered

Refund request

I opened my account yesterday and cancel it today as i want able to use your services in China. I'd like to as for a full refund. 


I have attached to this note the payment confirmation of my subscription.



Thanks in advance. 

pdf
scrapinghubi...
(48 KB)
Best Answer

Hi Rainiry, 


We are sorry to hear that you were not able to use our services. We have cancelled your subscription and initiated the refund. You should see the funds in your account in a few days. 


Thank you for your interest in our service.


Best regards,

Adriana

1 Comment
Answer

Hi Rainiry, 


We are sorry to hear that you were not able to use our services. We have cancelled your subscription and initiated the refund. You should see the funds in your account in a few days. 


Thank you for your interest in our service.


Best regards,

Adriana

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