Zyte Support Center

We are no longer using scrapinghub and we kept on getting billed.

I decided to start removing our billing accounts and organizations and after deleting a few of them, I am no longer able to visit the dashboard at all.

I keep getting redirected to a page that says "Sorry, Can't Find That Page".

There's a link that's supposed to take me home, but that still redirects me to the same page.

I had not cleared all the organizations linked to my account and we are still getting billed for them.

I would create a support ticket for this but trying to access the support page also redirects me to that page.

Hi,

Apologies for getting back to you so late, and thank you for replying in the first place!

I don't know how I could get my dash id because any attempt I make to access any directory under app.scrapinghub.com just redirects me to the "Sorry, Can't Find That Page" page.

If you could give me some guidance on other ways I could find it, I'd gladly follow through.

Thanks.

I went through the web console and found that the web app attempts to access this url:

https://app.scrapinghub.com/api/v2/organizations/134970/members/me

Thought that might be useful information since it does contain an organization id in the url.

A69694

This is from an invoice we were charged on September.