Refund

Posted almost 6 years ago by westberg

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Answered

westberg

I have cancelled subscription on same day as I signed up. I have not received refund confirmation.

1 Votes

nestor posted almost 6 years ago Admin Best Answer

Alright, I've issued the full refund.

0 Votes

6 Comments

Rowan Curran posted over 1 year ago

I am asking for a refund of service since I do not use this service at all.

0 Votes

nestor posted almost 6 years ago Admin Answer

Alright, I've issued the full refund.

0 Votes

westberg posted almost 6 years ago

No thanks.

0 Votes

nestor posted almost 6 years ago Admin

I checked the logs and there's only 2 requests from your user. It doesn't look like you had Crawlera enabled properly and your requests might have gone through your local IP instead.

Would you consider giving it another try and I can assist you enabling Crawlera?

0 Votes

westberg posted almost 6 years ago

Thanks. Almost every request got blocked.

0 Votes

nestor posted almost 6 years ago Admin

We issue refunds manually after we receive a notification from the user that they would like to cancel the subscription. I will process your refund and post here once issued, in the meantime, could you let me know why you decided to cancel your subscription?

0 Votes