One of your support members was supposed to issue a refund for our account last month, but we have not seen the credit on our bank statement.
I can't submit a private ticket since my account is no longer a paid account, can you please issue the refund?
See support ticket thread #10627 for reference.
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
No worries thank you! It's a great service and I hope to come back!
Thanks for the feedback, we hope to see you again soon!
upsell
One of your support members was supposed to issue a refund for our account last month, but we have not seen the credit on our bank statement.
I can't submit a private ticket since my account is no longer a paid account, can you please issue the refund?
See support ticket thread #10627 for reference.
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
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- Popular
- Newest First
Sorted by Oldest Firstnestor
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
upsell
No worries thank you! It's a great service and I hope to come back!
nestor
Thanks for the feedback, we hope to see you again soon!
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