One of your support members was supposed to issue a refund for our account last month, but we have not seen the credit on our bank statement.
I can't submit a private ticket since my account is no longer a paid account, can you please issue the refund?
See support ticket thread #10627 for reference.
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
No worries thank you! It's a great service and I hope to come back!
Thanks for the feedback, we hope to see you again soon!
upsell
One of your support members was supposed to issue a refund for our account last month, but we have not seen the credit on our bank statement.
I can't submit a private ticket since my account is no longer a paid account, can you please issue the refund?
See support ticket thread #10627 for reference.
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
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Sorted by Popularnestor
Apologies, the credit was allocated to you splash invoice instead of being refunded. I've issued the full refund now.
upsell
No worries thank you! It's a great service and I hope to come back!
nestor
Thanks for the feedback, we hope to see you again soon!
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