hey there,
I paid for my subscription an hour ago and my account has not been provisioned yet. it says in the knowledge base that it takes a few minutes and to contact you if the account has not been provisioned after 15 minutes.
please advise
4 Votes
nestor posted
about 6 years ago
AdminBest Answer
All accounts have now been provisioned, apologies for the inconveniences.
0 Votes
7 Comments
Sorted by
s
sladminposted
about 6 years ago
Same for me. Please unblock my account.
0 Votes
n
nitekiteposted
about 6 years ago
Yes, I hope SH / Crawlera will be able to resolve this issue soon. It's been close to 12 hours and I really need to use the service.
0 Votes
nestorposted
about 6 years ago
AdminAnswer
All accounts have now been provisioned, apologies for the inconveniences.
0 Votes
A
Anton Rachitskiyposted
over 5 years ago
Same here , I paid, to get normal support I need to upgrade more ?? and then the account is stuck on provisioning. Please fix asap.
0 Votes
d
davidromanposted
over 5 years ago
Same here, got ticket #12409 and no responses since 24h...
Need to work ;)
0 Votes
R
Roman Viarbitskiposted
over 5 years ago
Same for me, please fix it
0 Votes
J
Jonathan Blumposted
over 4 years ago
I am currently experiencing this issue- I provisioned an account yesterday and there seems to be no record of it. I've tried again today and have been stuck for an hour.
hey there, I paid for my subscription an hour ago and my account has not been provisioned yet. it says in the knowledge base that it takes a few minutes and to contact you if the account has not been provisioned after 15 minutes. please advise
4 Votes
nestor posted about 6 years ago Admin Best Answer
All accounts have now been provisioned, apologies for the inconveniences.
0 Votes
7 Comments
sladmin posted about 6 years ago
Same for me. Please unblock my account.
0 Votes
nitekite posted about 6 years ago
Yes, I hope SH / Crawlera will be able to resolve this issue soon. It's been close to 12 hours and I really need to use the service.
0 Votes
nestor posted about 6 years ago Admin Answer
All accounts have now been provisioned, apologies for the inconveniences.
0 Votes
Anton Rachitskiy posted over 5 years ago
Same here , I paid, to get normal support I need to upgrade more ?? and then the account is stuck on provisioning. Please fix asap.
0 Votes
davidroman posted over 5 years ago
Same here, got ticket #12409 and no responses since 24h...
Need to work ;)
0 Votes
Roman Viarbitski posted over 5 years ago
Same for me, please fix it
0 Votes
Jonathan Blum posted over 4 years ago
I am currently experiencing this issue- I provisioned an account yesterday and there seems to be no record of it. I've tried again today and have been stuck for an hour.
0 Votes
Login to post a comment