Crawlera account stuck in provisioning

Posted over 6 years ago by morx05

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morx05

hey there, I paid for my subscription an hour ago and my account has not been provisioned yet. it says in the knowledge base that it takes a few minutes and to contact you if the account has not been provisioned after 15 minutes. please advise

4 Votes

nestor posted over 6 years ago Admin Best Answer

All accounts have now been provisioned, apologies for the inconveniences.

0 Votes

7 Comments

Jonathan Blum posted about 5 years ago

I am currently experiencing this issue- I provisioned an account yesterday and there seems to be no record of it. I've tried again today and have been stuck for an hour.

0 Votes

Roman Viarbitski posted almost 6 years ago

Same for me, please fix it

0 Votes

davidroman posted almost 6 years ago

Same here, got ticket #12409 and no responses since 24h...

Need to work ;)

0 Votes

Anton Rachitskiy posted almost 6 years ago

Same here , I paid, to get normal support I need to upgrade more ?? and then the account is stuck on provisioning. Please fix asap.

0 Votes

nestor posted over 6 years ago Admin Answer

All accounts have now been provisioned, apologies for the inconveniences.

0 Votes

nitekite posted over 6 years ago

Yes, I hope SH / Crawlera will be able to resolve this issue soon. It's been close to 12 hours and I really need to use the service.

0 Votes

sladmin posted over 6 years ago

Same for me. Please unblock my account.

0 Votes