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Why Crawlera disabled on account&

 Today, the Crawlera and ScrapyCloud on my account were removed. As far as I know, the service is paid till the end of August. How do I find out if I can not send a ticket from my account?


Best Answer

You have an unpaid invoice, we couldn't process it from your PayPal account. Please provide a new payment method and inform us so we can process the unpaid invoice and process the payment.


Hi, I need the invoices of the last 6 months before we cancelled the service, but it seems they have been erased from the platform. How can I get them? It is important, it is for the tax regulation. Account: pettersom_paiva
Thanks in advance!

ok. Thanks. will check it

Answer

You have an unpaid invoice, we couldn't process it from your PayPal account. Please provide a new payment method and inform us so we can process the unpaid invoice and process the payment.

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